Meet Us

Wood Dale, IL Family and General Dentist; Dr. Boris Kaltchev

Boris Kaltchev, D.M.D.

Dr. Kaltchev earned his degree as a Doctor of Medical Dentistry at Boston University School of Dental Medicine, receiving an award for excellence in removable prosthodontics. Prior to that, he obtained a degree in Stomatology from Sofia Medical University, Bulgaria.

From 1996 to 1999 he was appointed lecturer at Varna Medical University, while maintaining a full-time private practice in prosthetic and restorative dentistry. He served for 3 years on the editorial board of the Bulgarian dental journal Quintessence BG, part of the Quintessence Company. From 2004 to 2009 he worked with the world-renowned Drs. Mopper and Hartlieb.

Dr. Kaltchev is a general & family dentist with a focus on cosmetic and prosthetic dentistry. His passions are dentures and composite dental bonding. He has extensive training in early orthodontic treatment and facial development in children. Dr. Kaltchev is devoted to facial/TMJ pain and sleep dentistry.

During his free time, Dr. Kaltchev enjoys being with his wife Petya; playing with his sons — Simeon, Konstantine, and Samuel; gardening; traveling and visiting Downtown Chicago. “Winter is the best time of year, because we can go out, make snowmen and have snowball fights together.” He believes in giving back to the community, and is an active member of his church.

Monica Garcia the front desk assistant of Family & General Dentistry office BK Dental in Wood Dale, IL

Monica Garcia, Front Desk Assistant

Monica works at the front desk and behind the scenes, ensuring the office runs smoothly, dealing with day to day tasks such as scheduling patients and processing claims. “Dentistry attracts me, because I have always worked with children and seniors and the dental office brings them all together”.

Born in Kenosha, Wisconsin, Monica now lives in Hoffman Estates. She attended Harper College, and later worked at a school and as a caregiver for the elderly. She says dentistry is exceptionally rewarding: “I enjoy the patients, and like my co-workers. We strive to ease our patients’ fears and ensure that their visit is positive.”

When not at the office, Monica is generally hanging out with her family, visiting the movie theater with her daughters and grandchildren or enjoying reading the Hans Christian Andersen tales. She admires her children for their kind spirits, and Martin Luther King, Jr. for his battle for equality. Given the ability to do anything for a year, Monica would go on a trip to Mexico with her children.

Julie Lozich the office manager of Family & General Dentistry office BK Dental in Wood Dale, IL

Julie Lozich, Office Manager

As the Business Assistant in the front office, Julie schedules appointments for patients; completes all insurance claims and billing; monitors daily mail and emails; orders all supplies; and manages the payroll/timesheets for the staff. Julie has been in the dental profession for over 38 years and can handle any situation in a dental office. She says, “Most people don’t fully understand their dental insurance benefits and what they are entitled to every year”.

Julie was born and raised in Chicago but moved to Wood Dale 15 years ago. She earned her C.D.A. certificate from Loyola University School of Dentistry. Julie pursued a career in the dental filed right out of high school and planned to go on to become a dentist, but instead she married and started a family, not able to return to dental school. Julie loves working with patients and has a good rapport with them. “I love to see them smile!”

When she isn’t ensuring that the front desk runs smoothly, Julie spends time with her family who all live in the area. She is an active member at her church and community, and would love to travel to all 50 U.S. states as part of her “bucket list”. Julie loves her coffee, as you will always see a cup by her desk at the office.

Dental Assitant Laura Santiago of Family & General Dentistry office BK Dental in Wood Dale, IL

Laura Santiago, Dental Assistant

Laura’s tasks as dental assistant are to help the Dr. Kaltchev stay on schedule, prepare and sterilize rooms and equipment, maintain supplies, ensure lab work is completed, and assist the doctor in all procedures. “My old family dentist was the one who suggested this field of work,” she says, adding “People ask why I want to work in people’s mouths. It’s the gateway to the body! It’s fascinating. I always asked questions when I was a kid, and loved getting to pick out my own toothpaste flavor.”

Laura lives in Villa Park, IL. She completed the dental assisting program at College of DuPage in 2015, and became certified in coronal polishing and placing fissure sealants in 2016. She says the best part of her job is the diversity, because no two patients are the same: “Relieving them of pain or handing them a mirror to see their new smile after treatment are some of the best feelings in the world”.

When she’s not assisting the Dr. Kaltchev, Laura likes visiting the Oak Brook and Yorktown malls, finding the best doughnuts around, and enjoying sunshiny days outside with friends and family (she’s the middle child between 2 brothers), or going to one of the local forest preserves for lunch and a walk. Laura treasures her best friend of 15 years, and her grandmother, who is the best person she knows. Given a year off with pay to do anything, she’d travel her way across the world, making sure to stop in Switzerland and the Islands of Ibiza, experiencing it all with the ones she loves.

Dental Hygienist Loretta Fitzgerald of Family & General Dentistry office BK Dental in Wood Dale, IL

Loretta Fitzgerald, Registered Dental Hygienist

Registered Dental Hygienist, Loretta decided on a career in dentistry after being encouraged by her orthodontist. Now she spends her days working with patients, reviewing medical histories and x-rays. “People have this idea about the dentist’s office that we are not compassionate,” she says. “After 33 years of working with dentists I assure you – that is not the case!”

Loretta grew up in rural Beaverville, IL, and later moved to the SW suburbs before settling in Elk Grove Village. She earned her AAS in Dental Hygiene at Prairie State College, her BS from Saint Francis University, and has also completed many hours of continuing education to stay current on the latest techniques and practices. Loretta is a social person who loves helping people. “The best part of my job is seeing the end result. I work with a great team, and love to hear patients say ‘My teeth look great!’”

When she’s not helping create beautiful smiles, Loretta can be found spending time with her husband, Marty, often watching their three sons (Sean, Jack, and Thomas) playing sports. She has worked/volunteered with the PADS organization over the past 12 years. Loretta says her greatest achievement is “Surviving raising teenagers!” Given time, she would take her whole family on a European vacation.