Meet Our Wood Dale Team

Wood Dale, IL Family and General Dentist; Dr. Boris Kaltchev

Boris Kaltchev, D.M.D.

Dr. Kaltchev earned his degree as a Doctor of Medical Dentistry at Boston University School of Dental Medicine, receiving an award for excellence in removable prosthodontics. Prior to that, he obtained a degree in Stomatology from Sofia Medical University, Bulgaria.

“Winter is the best time of year, because we can go out, make snowmen and have snowball fights together.” He believes in giving back to the community, and is an active member of his church.

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Monica Garcia the front desk assistant of Family & General Dentistry office BK Dental in Wood Dale, IL

Monica Garcia, Front Desk Assistant

Monica works at the front desk and behind the scenes, ensuring the office runs smoothly, dealing with day to day tasks such as scheduling patients and processing claims.

“I enjoy the patients, and like my co-workers. We strive to ease our patients’ fears and ensure that their visit is positive.”

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Julie Lozich the office manager of Family & General Dentistry office BK Dental in Wood Dale, IL

Julie Lozich, Office Manager

As the Business Assistant in the front office, Julie schedules appointments for patients; completes all insurance claims and billing; monitors daily mail and emails; orders all supplies; and manages the payroll/timesheets for the staff. Julie has been in the dental profession for over 38 years and can handle any situation in a dental office.

“Most people don’t fully understand their dental insurance benefits and what they are entitled to every year; I love to see our patients smile!”

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Dental Assitant Laura Santiago of Family & General Dentistry office BK Dental in Wood Dale, IL

Laura Santiago, Dental Assistant

Laura’s tasks as dental assistant are to help the Dr. Kaltchev stay on schedule, prepare and sterilize rooms and equipment, maintain supplies, ensure lab work is completed, and assist the doctor in all procedures.

“My old family dentist was the one who suggested this field of work,” she says, adding “People ask why I want to work in people’s mouths. It’s the gateway to the body! It’s fascinating. I always asked questions when I was a kid, and loved getting to pick out my own toothpaste flavor.”

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Dental Hygienist Loretta Fitzgerald of Family & General Dentistry office BK Dental in Wood Dale, IL

Loretta Fitzgerald, Registered Dental Hygienist

Registered Dental Hygienist, Loretta decided on a career in dentistry after being encouraged by her orthodontist. Now she spends her days working with patients, reviewing medical histories and x-rays.

“People have this idea about the dentist’s office that we are not compassionate,” she says. “After 33 years of working with dentists I assure you – that is not the case!”

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